Privacy Policy

Effective Date: 26 Feb 2026

Last Updated: 26 Feb 2026

This Privacy Policy explains how DawaiSmart, operated by Haku Healiana Information Technologies Pvt. Ltd., collects, uses, stores, and protects your personal and health-related information when you use our mobile application and website.

1. INFORMATION WE COLLECT

1.1 Personal Information

We may collect the following personal details:

• Name
• Email address
• Phone number
• Device information

1.2 Health-Related Information

We may collect health-related data voluntarily entered by users, including:

• Medication names
• Dosage and schedules
• Prescription details
• Health conditions (if provided)

2. HOW WE USE YOUR INFORMATION

Your information is used for the following purposes:

• Providing medication reminders and alerts
• Tracking expiry dates and refill notifications
• Improving app functionality and user experience
• Ensuring medication safety features (e.g., interaction checks)
• Communicating important updates or support messages

3. DATA STORAGE AND SECURITY

We implement appropriate technical and organizational measures to protect your data, including:

• Secure servers and encryption practices
• Access control and authentication mechanisms
• Regular security monitoring

Health data is treated as Sensitive Personal Data and handled with enhanced protection.

4. DATA SHARING AND DISCLOSURE

We do not sell your personal data.

We may share your data only in the following cases:

• With your explicit consent
• With trusted service providers (e.g., cloud hosting, analytics)
• To comply with legal obligations under Indian law

5. USE OF AGGREGATED DATA

We may use anonymized and aggregated data for:

• Research and analytics
• Improving medication safety insights
• Enhancing product features

Such data does not identify any individual user.

6. USER RIGHTS

You have the right to:

• Access your data
• Update or correct your information
• Delete your account and data
• Withdraw consent for data processing

7. DATA RETENTION

We retain your data only for as long as necessary to provide services or comply with legal obligations.

8. COOKIES AND TRACKING

Our website may use cookies to improve user experience and analyze traffic.

9. CHILDREN’S PRIVACY

Our services are not intended for individuals under 18 years of age without parental supervision.

10. THIRD-PARTY SERVICES

We may use third-party services such as:

• Cloud hosting providers
• Analytics tools
• Notification services

These providers are obligated to protect your data.

11. LEGAL COMPLIANCE

We comply with applicable Indian laws, including:

• Information Technology Act, 2000
• IT Rules, 2011 (Sensitive Personal Data)
• Digital Personal Data Protection Act, 2023

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.

13. CONTACT US

Haku Healiana Information Technologies Pvt. Ltd.
E171, GK 3, New Delhi – 110048
Email: VRDawaiSmart@gmail.com
Phone: +91 9811045977